Participate - Ferrero Rocher - Add Your Golden Touch

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SECTION A

Promotion Title

Ferrero Rocher Add Your Golden Touch (“Promotion”)

Promotion Period

01st November 2025 00:00 to 31st December 2025 23:59

Coverage

Malaysia

Promotion Organizers

Ferrero Asia Pacific Pte. Ltd. (“Ferrero”)

1. ELIGIBILITY
- This Promotion is open to all Malaysian citizens, permanent residents of Malaysia or Malaysian residents (with valid student pass, employment pass, work permit, or long-term visit pass and with valid Malaysian mailing address) aged 18 years old and above.
- All employees of Ferrero, its affiliates, subsidiaries, distributors, alliance partners, advertising, promotions and third-party agencies, and their relatives up to the second degree of consanguinity and affinity are disqualified from joining this Promotion.
2. PRIZE DETAILS

A total of 111 winners will be selected throughout this Promotion. The following Prizes have been allocated for this Promotion.
1. GRANDPRIZE (1 Winner)
  
  Prize Detail for Winner:
  8D7N Trip to Italy* for TWO persons, inclusive of return economy class air tickets and accommodations at a 4- Star hotel, valued at approximately RM 39,189^
  Departure Airport: Kuala Lumpur International Airport, Kuala Lumpur
  Arrival Airport: Leonardo da Vinci-Fiumicino Airport, Rome
  Travel Period: April 2026 - December 2026
  
  Exact travel dates are subject to tour operator availability. Travel period must be confirmed upon receipt of the winner's acknowledgement. The final travel dates must be confirmed within ONE month from the date of winner acknowledgement.
  
  *Trip itinerary and inclusions are determined by the appointed tour operator and may be subject to change based on availability at the time of booking.
  The winner shall be responsible for obtaining all necessary travel documentation including passport, travel insurance and/or visas if required. The Organiser shall not be responsible for any consequential event, including but not limited to, if a Winner is unable to obtain the necessary travel documentation in time and is therefore unable to travel. The Organiser shall reserve the right to replace the Winner. No compensation or substitute prize will be offered to the Winner.
2. Second Prize (10 Winners)
  
  Prize Detail for Winner:
  2D1N Stay with Daily Breakfast for TWO persons at Pangkor Laut, valued at approximately RM 2,450^
  Room Type: Sea Villa
  Validity: January 2026- June 2026 (hotel terms and conditions, and blackout dates apply)
3. Third Prize (100 Winners)
  
  Prize Detail for Winner:
  RM 100 Touch N Go Reload Pins
  Validity: January 2026 - June 2026
All prizes are subject to their own terms and conditions, blackout dates and availability as determined by the respective prize provider.
^Prize value is based on the estimated retail price at the time of drafting and may vary depending on exchange rates, travel dates,or booking conditions.
3. INFORMATION RELATING TO PARTICIPATING PRODUCTS, WINNER SELECTION AND GOVERNING LAW
- Products: Ferrero Rocher, Ferrero Rocher Origins, Ferrero collection, Raffaello products from participating retailers* and distributed by DKSH Malaysia. Please check that “Ferrero Malaysia SDN.BHD.” is indicated as the importer on product packaging to ensure eligibility for this Promotion.
- Participating Retailers: AEON, AEON BiG, AEON Wellness, AEON MaxValu, Guardian, Watsons, Lotus’s, Giant, Cold Storage, Mercato, Mydin, Sams Groceria, MyMart, Jaya Grocer, Village Grocer, Ben’s Independent Grocer, OTK Pasaraya, Leisure Grocer, NSK, NSK Grocer, 7 Eleven, Mynews, Family Mart, HERO, Econsave, The Store, 99Speedmart, Lazada, Shopee, Pandamart, ISM EM, ISM WM
- Website: www.ferrerorochermy.com.
- Date of Winner Selection: 06th January 2026
- Date of Winner Announcement: 08th January 2026
- Site of Winner Announcement: Website / Ferrero Rocher Facebook
- Governing Law: Malaysia

SECTION B

4. HOW TO JOIN AND RULES OF ENTRY
1. Step 1: Purchase a minimum of RM 35 worth of any of the products specified in Section A3 from any of the stores listed in Section A in a single receipt. Each valid receipt entitles the participant to one (1) chance to play Ferrero Rocher’s “Golden Match” Game, which will determine the participant’s score and eligibility for the prizes described above. Participants may submit multiple receipts for multiple chances to play, provided that each entry complies with these Terms and Conditions.
  The following information must be printed/ indicated clearly on the receipt/proof of purchase:
  1. The name of the store where the products were purchased
  2. Date of purchase (purchases made before or after the Promotion period as specified in Section A will not be accepted)
  3. Quantity and description of the products purchased; and
  4. Receipt number
2. Step 2: To participate, please visit www.ferrerorochermy.com and submit your entry between 1st November 2025 and 31st December 2025. Eligible purchases are defined as purchases made in a single receipt between 1st November 2025 and 31st December 2025.
3. Step 3: At the end of the Promotion, winners will be determined based on their final leaderboard rankings. Only participants whose receipts have been validated will have their scores reflected on the leaderboard. See Section B, Paragraph 5 below.
  1. The Grand Prize winner shall be the participant ranked number one (No. 01) on the leaderboard
  2. The Second Prize winners shall be the participants ranked from number two (No. 02) to number eleven (No. 11) on the leaderboard, for a total of ten (10) winners
  3. The Third Prize winners shall be the participants ranked from number twelve (No. 12) to number one hundred and twelve (No. 111) on the leaderboard, for a total of one hundred (100) winners
  4. In the event of a tie in scores among participants occupying any of the prize-winning positions on the leaderboard, the winner(s) shall be determined based on the earliest date and time at which the tied score was achieved, with priority given to the participant who achieved the score first. Should a tie still remain, Ferrero reserves the right to conduct a random draw among the tied participants to determine the winner(s).
  5. Ferrero reserves the right to determine the suitability of the entries at its sole and absolute discretion, and to disqualify any entries it determines to be incomplete, ineligible, or inappropriate for any reason.
  6. If any winner is subsequently discovered to be ineligible to participate in the Promotion or to receive a Prize, Ferrero reserves the right to (i) forfeit or withdraw the Prize at any time; or (ii) (where such Prize has been redeemed) claw-back the Prize or require the relevant participant to repay to or compensate Ferrero the value of the Prize at any time. No person shall be entitled to any payment or compensation from Ferrero should the Prize be forfeited or withdrawn, if the Prize is reclaimed by Ferrero, or if a winner is asked to repay or compensate Ferrero the value of the Prize for whatsoever reasons.
  7. Ferrero is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, undeliverable email, or failed, incorrect, inaccurate, incomplete, garbled or delayed electronic communications, telephone, telephone line or other telephone, electronic device or network related problems or errors, whether caused by the sender or by any of the equipment or programming associated with or utilized in this Promotion, or by any human error which may occur in the processing of the entries in this Promotion. If, in the opinion of Ferrero, there is any suspected or actual evidence of tampering with any portion of this Promotion, or if technical difficulties compromise the integrity of this Promotion, Ferrero reserves the right to terminate this Promotion and determine a winner using all eligible entries received as of the date of termination or to modify this Promotion in a manner deemed appropriate by Ferrero.
5. WINNER SELECTION
1. Selection of winners will be done at the end of this Promotion.
2. Winners will be selected via their leaderboard rankings as specified in Section B4.
3. Each participant can only win 1 (one) Prize under this Promotion.
4. The list of winners (their last names and the last 4 digits of their mobile phone numbers) will be announced on the date as specified in Section A3 via the website and via Ferrero Rocher Malaysia Facebook as specified in Section A3.
5. The winners will be informed by way of email within 1 week from such date. In the email, the winners are required to acknowledge, complete and submit to Ferrero via email a digital quit claim form. Only upon submission of the quit claim form, the prizes will be sent out to the winner via Email / Registered Mail.
6. If the winners cannot be contacted or fail to provide the required details within 1 (one) week from e-mail date, they will automatically be disqualified, and Ferrero reserves the right at its sole discretion to choose another winner.
7. Winners shall be responsible for any (if any) additional costs, duties, taxes and/or other incidental expenses which may be incurred as a result of and/or related to the winners’ claiming and/or acceptance of the prize.
8. No substitution or transfer of prize shall be permitted except at the option of Ferrero. Ferrero reserves the right to substitute a prize for equal value in place of advertised prizes that are unavailable.
9. Acceptance of a prize constitutes permission to use the winner’s last name and/or likeness for advertising of the Promotion without further notice or compensation, unless prohibited by law.
10. The outcome of the selection of winners is final and no correspondences will be entertained.
11. Ferrero hereby expressly disclaims from making any warranty in respect of the functions, specifications, quality of the Prizes and is in no way liable for any loss, damage, costs or expense of any nature (if any) arising thereof. All claims relating to the Prizes (if any), including product warranty claims, shall be directed to the providers or suppliers of the Prizes.
6. OTHER LEGAL TERMS AND CONSIDERATIONS
1. In consideration of participant's submission being reviewed and evaluated for this Promotion, each participant hereby grants to Ferrero a non-exclusive, perpetual, irrevocable, fully paid, universal license to use, copy, sublicense, transmit, distribute, publicly perform, publish, delete or display such submission, or any portion thereof, in any media now known or hereafter devised including, but not limited to, all forms of television and all forms of internet and wireless protocol without any further right of approval. Each participant authorizes Ferrero and/or its affiliates, partners and promotion agencies to utilize the submission submitted to Ferrero and to make derivative works from such material in any manner they see fit. Each participant agrees that the results and proceeds of such use shall become the property of Ferrero and/or its affiliates; and shall be freely assignable by Ferrero and/or its affiliates and that Ferrero and/or its affiliates shall have no obligations whatsoever to the participant. Each participant releases Ferrero and/or its affiliates, partners and promotion agencies, from any and all claims or liability (now known or hereafter arising), including but not limited to any claims for defense and/or indemnity, in connection therewith.
2. By participating in this Promotion, participants agree to abide by and be bound by these terms and conditions of participation and the outcome of the selection of winners by Ferrero. Failure to comply with the said terms, conditions, rules, regulations, instructions or methods will result in a participant’s disqualification.
3. All users shall hold Ferrero and/or its affiliates free and harmless from any liability in case an entry is found to have infringed upon any third party’s rights, including copyright, publication right, or any other intellectual property or proprietary right.
4. In no event shall Ferrero and/or its affiliates be liable to the participants for any monetary amount greater than the value of the prizes due to the prize winner under the rules and regulations of this Promotion.
5. Ferrero and/or its affiliates shall not be liable to the participants in contract, tort or negligence or otherwise for any loss, damage, costs or expense of any nature whatsoever incurred or suffered by the participant and which is of indirect or inconsequential nature, including without limitation any economic loss or other loss. By participating in this Promotion and accepting the Prizes, the participants and winners waive any and all claims of liability against Ferrero and/or its affiliates, its employees and agents, for any injuries, losses, or damages of any kind caused by any Prize or resulting from the acceptance, possession or use or misuse of the Prize, or which may occur from the conduct of, or participation in, the Promotion, or while preparing for, participating in, and/or traveling to and from any prize-related activity. Prizes will be awarded “as is” with no warranty or guarantee, either express or implied, by Ferrero. Ferrero does not guarantee any third party’s performance, nor does it guarantee any of the services or materials provided by any third party.
6. Ferrero reserves the right to amend the terms and conditions of this Promotion, as well as to suspend, modify or cancel this Promotion at any time with no prior notice.
7. PRIVACY POLICY
1. By participating in this Promotion, participants agree and consent to allow his/ her personal data being collected, processed and used by Ferrero and/or its affiliates, partners and promotion agencies for the purpose of this Promotion and in accordance with the Personal Data Protection Act 2012 (“PDPA”) and Ferrero’s Privacy Policy which may be viewed at https://www.ferrerorochermy.com/privacy.aspx Participants also confirm that all data provided is true and accurate to the best of his/ her knowledge.
2. Ferrero and/or its affiliates, subsidiaries, partners and promotion agencies will collect each participant’s personal information for the purpose of administering the Promotion, including notifying and verifying successful participants, and announcing their names and last 4 digits of their mobile phone numbers on the website specified in Section A3. Personal information may be disclosed to authorized third parties in administration of this Promotion on behalf of Ferrero and/or its affiliates, subsidiaries, partners and Promotion agencies.
3. Participants also consent to photographs and videos being taken of them during their participation in the workshops, and to the publication of the photographs and videos for advertising, promotional and marketing purposes.
4. Any information and/or personal data which the participant will provide, or which is otherwise gathered in the context of this Promotion, will be used by Ferrero and/or its affiliates, partners and promotion agencies in compliance with the applicable legislation. This means, in particular, that any Personal Data processing carried out by Ferrero and/or its affiliates, partners and promotion agencies will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.
5. Participants have the right to request access to and change the personal information provided. If you want to enquire, view and modify the personal information provided, please contact us at
8. GOVERNING LAW
1. This Promotion shall in all respects be governed by the laws of the country as specified in Section A3. However, it shall be the participant’s sole responsibility and obligation to ensure that he/she complies with and does not contravene any laws to which he/she may be personally subjected to.
2. Should there be any questions regarding this Promotion, you can reach us at or visit the website as specified in Section A3.

We, at Ferrero, are committed to respecting the right to data protection and the right to privacy of our customers and website users (“you”). In line with this commitment, we wish to be transparent about the way we collect and handle your personal data through the activities of this website (the “Website”).

1. Who are we and how to contact us?

Ferrero Malaysia Sdn. Bhd. is located at Unit 30-01, Level 30, Tower A, Vertical Business Suite, Avenue 3, Bangsar South, No 8, Jalan Kerinchi, 59200, Kuala Lumpur (“Ferrero Malaysia”). Ferrero Malaysia is a company of the Ferrero Group, whose headquarters are located at Route de Trêves 16, L-2633 Senningerberg, Luxembourg (“Ferrero HQ”). When collecting and processing your personal data in relation to the activities on this Website, Ferrero HQ and Ferrero Malaysia act together as joint controllers (together, “we” or “Ferrero”).
If you have any questions on the processing of your personal data, you may contact the privacy coordinator of Ferrero Malaysia at [please insert contact number] or the Data Protection Officer of Ferrero HQ at .

2. What personal data do we collect, for what purpose and on what legal basis?

We only collect personal data that is necessary for administrating this Website and for providing you with the products or services you requested. This includes personal data necessary for answering your questions, sending you marketing communications, handling your participation in a contest or promotional activity, or fulfilling a purchase order, among others. In particular, we will collect the following types of data:

Website usage data: depending on your cookie preferences, we will collect internet protocol (IP) address, login details (if applicable), device operating system, location and time zone, and information about how you arrived or how you use the Website. For more information, please refer to our Cookie Policy.
Marketing communication data: if you decide to subscribe to our marketing communications (e.g., a newsletter), we will collect information that is necessary for you to be able to opt in and receive such communications. Typically, this will include your email address, name, surname, location and preferred language. You may also be invited to provide additional data on a voluntary basis, such as your birth date, preferred language or favorite products to receive personalized communications. You will always be able to opt out of marketing communications and adjust your preferences after subscribing.
Promotional activity data: if you decide to participate in a promotional activity (e.g., an online contest or competition), we will collect information that is necessary for you to become a participant. Typically, this will include your email address, name, surname, location and other required participation data, depending on the terms of the promotional activity itself. For example, if you have won a product or other tangible prize, we will collect your postal address, so we can ship it to you.
Account data: when it is possible to subscribe to a service or to purchase a product via this Website (e.g. via a webshop), you will be invited to set up a temporary or permanent account. We will only collect the data that is necessary for administrating your account and for fulfilling your order, such as your IP address, user ID, name, email address, purchase order, payment method, shipping address and billing address. You may also decide to share additional data with us on a voluntary basis, such as your language preferences, purchase history, feedback or product reviews.

The specific purposes and corresponding legal basis for the processing of these different categories of personal data are summarized in the table below.

Type of data	Purpose of the processing	Legal basis
Website usage data	Proper functioning of the Website and Website security.	Our legitimate interest to ensure the good functioning and the security of our Website. Obligation to perform the contract between you and us (cf. Terms of Use of this Website).
Website usage data	Improving Website performances, setting advanced functionalities, data analytics and advertising.	Your consent (you may adjust your preferences at any time by consulting our Cookie Policy).
Marketing communication data	Promoting Ferrero products and services through marketing communications.	For existing customers: our legitimate interest to inform you about our products and services. You will always be able to opt out.
Marketing communication data		For others: your consent (opt in).
Promotional activity data	Promoting Ferrero products and services through promotional activities.	Necessity to perform the contract between you and us (cf. Terms of the promotional activity).
Account data (only if applicable)	Transaction fulfilment, account administration and general communication.	Necessity to perform the contract between you and us (cf. Terms of Use or Terms & Conditions).
Account data (only if applicable)	Enhancing user experience and promoting Ferrero products and services.	Your consent, whenever you agree to provide additional data on a voluntary basis (e.g., feedback or product reviews).

Whenever providing personal data is mandatory (for example, your shipping address for successful delivery of a product you purchased from us), it will be marked as such at the time of collection of the data. By contrast, when sharing information is optional (for example, consumer feedback or preferences), you can always decide not to share this data or leave the field blank in the relevant form. Please note that in the event that the mandatory personal data is not sufficiently supplied or is not satisfactory to us, your request for any of the purposes set out above may not be accepted or acted upon or Ferrero will not be able to provide the full range of benefits and/or services and/or perform its obligations under any potential or existing contract with you.

3. How long do we keep your personal data?

Ferrero will keep your personal data as long as necessary for achieving the purposes listed above. In particular:

Website usage data: for more information on the retention period of cookies or similar technologies used on this Website, please refer to the table in our Cookie Policy.
Marketing communications data: if you have subscribed to a newsletter or similar mailing list, your data will be kept as long as the newsletter remains active or up to 1 month after you decided to unsubscribe.
Promotional activity data: If you participated in a promotional activity (e.g., online contest), your data will be kept for a period up to 3 years after the end of that activity to ensure that Ferrero has fulfilled all its obligations.
Account data: as a guest user, your account data is only processed until your order has been fulfilled or the requested service has been provided. As a registered user, your account data will be kept as long as you have an active account with us. If you do not use your account for a consecutive period of 5 years, we will notify you about our intention to delete your account. If you do not object within a month of this notification, your account information will be deleted. You may of course create a new account at any time.

Upon expiration of these retention periods, your personal data will be deleted or anonymized, except if it is still necessary for us to keep them to comply with a legal obligation (for example, information on purchase orders and invoices to comply with consumer law or tax law) or to protect or defend our interests (for example in the event of a claim). In these cases, Ferrero will store your personal data until the applicable statutory limitation period has expired and/or the claim has been fully resolved.

4. With whom do we share your personal data?

To achieve the above-mentioned purposes, Ferrero will share specific personal data (only those relevant and necessary) with the following categories of recipients (collectively referred to as “Recipients”):

Internal Recipients (within Ferrero):
- Our marketing services team to better understand the interests and needs of our Website's visitors and customers;
- Our consumer care team, whenever their intervention is necessary to handle a request or take action based on your comments or feedback.
External Recipients:
- Our website analytics service provider (only when you have consented to cookies or similar technologies and in line with your preferences).
- Our marketing agencies when necessary for refining our brand messaging, administrating our marketing communications and organizing promotional events (only when you opted-in).
- Our webstore service provider, if you purchase a product or service via this Website and our logistics and delivery providers when necessary for shipment and delivery of your orders (only if you ordered products through our webstore).

You may further inquire about the identity of these Recipients by contacting us (see above, “Who are we and how to contact us?”).

5. Do we transfer your personal data to another country?

As a rule, and unless stated otherwise in our specific communications with you, your personal data will only be processed in the country where you are located and – when allowed by law – in the European Economic Area (EEA), where our headquarters are located. However, some of the above-mentioned Recipients may be located in other countries. When that is the case, Ferrero will only transfer your personal data to these other countries in accordance with the applicable privacy and data protection law. You may request a copy of the applicable transfer tools (if any) by contacting us at the address indicated above (see “Who are we and how to contact us?”).

6. Do we process children's personal data?

In order to comply with laws protecting children’s online privacy, Ferrero does not knowingly collect any personal data from children under the age of 18.  Ferrero takes children’s privacy seriously. As such, we would recommend that a parent or guardian assists and guides any children under 18 who may intend to browse the Website or access the services provided by Ferrero. Children under 18 should not use Ferrero’s Website or services without supervision of a parent or guardian. In the event Ferrero learns that it has inadvertently collected personal data from a child under the age of 18, Ferrero will promptly delete such information.

7. What are your data protection rights?

You have several rights in relation to the processing of your personal data. In particular:

Right to information and access: you have the right to obtain additional information or clarifications on the processing of your personal data, and to obtain a copy of your personal data;
Right to rectification: you have the right to obtain the correction of your personal data if it is inaccurate or incomplete. If you notice any error, please contact us at the address indicated above and we will swiftly update your data.
Right to object to the processing of your personal data: whenever we process your personal data based on our legitimate interests (e.g., improving website security or performances), you may object to this processing on grounds relating to your situation. We will review your request with careful consideration. Whenever your personal data is being processed for marketing purposes, your right to object is absolute. This means that you will always be able to unsubscribe from any marketing communications.
The right to data portability: whenever you provided us with a structured set of data, you have the right to receive your personal data in a commonly used and machine-readable format and transmit them to another controller.
The right to request the erasure of your personal data (‘right to be forgotten’): in some cases, you have the right to request us to erase your personal data. For example, you can request to close and delete your user account or other (non-mandatory) user profile data.
The right to obtain restriction of processing from us: you have the right to obtain the temporary suspension of the processing of your personal data while we assess the validity of another request relating to your personal data (e.g. an objection or an erasure request).
The right to withdraw your consent: whenever consent is the legal basis for the processing of your personal data, you have the right to withdraw your consent. For example, if you subscribed to our newsletter, you are free to opt out at any time.

You may exercise these rights at any time by adjusting your user preferences, cookies preferences, subscriptin options or by contacting us (see above, “Who are we and how to contact us?”). If you exercise any of these rights, we will analyze your request and get back to you as soon as possible.

In the event you believe that Ferrero did not handle your request properly or infringed the applicable data protection law, you may file a complaint with the Luxembourg data protection authority (the Commission Nationale pour la Protection des Données), in its capacity as lead supervisory authority, or with your national or local data protection authority.

Sekiranya anda percaya bahawa Ferrero tidak mengendalikan permintaan anda dengan betul atau melanggar undang-undang perlindungan data yang berkenaan, anda boleh memfailkan aduan dengan pihak berkuasa perlindungan data Luxembourg (Commission Nationale pour la Protection des Données), dalam kapasitinya sebagai pihak berkuasa penyeliaan utama, atau dengan pihak berkuasa perlindungan data nasional atau tempatan anda.

This Privacy Policy is entered into force on [] December 2024.

If we change the way we handle your personal data, we will update this privacy notice. We reserve the right to partly or fully make changes to our practices and this privacy notice at any time, we therefore invite you to regularly visit this privacy notice to acquaint yourself with the latest, updated version of the privacy notice.

We wish you a safe and pleasant browsing experience on our Website!